Buycoffe – Crowdfunding Platform

Problem:

Buycoffe, a platform enabling creators to receive support through micropayments and subscriptions, faced several challenges:

• Errors affecting platform performance and transaction flow.
• Issues with the payment module, causing delays in payments and subscriptions.
• Lack of an effective reporting system for full control over transactions and campaigns.
• Unclear management structure for creator profiles, complicating activity and campaign monitoring.

These issues reduced user trust and negatively impacted the platform’s stability and growth potential.

Actions:

1. Technical Audit:
   • Conducted a thorough technical audit to identify and address system errors.
   • Evaluated the functionality of payment modules, creator profiles, and reporting systems.
2. Quality Assurance Implementation:
   • Introduced a comprehensive QA process with automated tests to detect and prevent recurring errors.
3. Payment Module Optimization:
   • Improved transaction speed and reliability.
   • Integrated additional payment methods such as PayPal and Stripe.
4. Creator Profile Management System:
   • Enhanced the creator panel for better campaign management and personalized profiles.
   • Provided easy access to campaign statistics.
5. Reporting System:
   • Designed a transparent reporting module delivering detailed data on transactions and campaigns.
   • Enabled exporting reports in popular formats like Excel and PDF.
6. UX/UI Optimization:
   • Streamlined the user journey from registration to payment.
   • Added clear instructions and user guides.
7. Security and GDPR Compliance:
   • Implemented advanced security measures, including two-factor authentication (2FA) and data encryption.

Solution to the Problem:

The comprehensive optimization of Buycoffe resulted in:

• Stable Payment System: Faster and more reliable transactions with minimized errors.
• Transparent Campaigns: Creators can manage profiles, analyze results, and optimize campaigns effortlessly.
• Effective Reporting: Administrators gain detailed insights into user activity and finances.
• Enhanced UX/UI: Users enjoy a smooth and intuitive donation process.
• High Security Standards: User data and transactions are well-protected and compliant with GDPR.

Client Achievements:

• 70% increase in active subscribers, thanks to improved user experience and stable payment systems.
• Simplified campaign administration, enabling creators to manage profiles and campaigns more effectively.
• Improved transaction transparency through automated and clear reporting.
• Better user experience, resulting in increased platform loyalty and recommendations.
• Reduced technical errors, ensuring platform stability and reliability through QA testing.

Why Us?

• Expertise in Crowdfunding Projects: We understand the nuances of the market and the needs of both creators and supporters.
• Quality and Reliability: Our solutions undergo rigorous QA testing to ensure stability and effectiveness.
• Security and Compliance: We prioritize data protection and adherence to legal regulations, including GDPR.
• Optimized UX/UI: We design platforms that are intuitive and user-friendly for all users.

Further Cooperation:

• Automated Marketing Campaigns: Implementation of tools to manage email marketing campaigns for creators.
• User Behavior Analysis Module: Expanding analytics tools to track user interactions on the platform.
• Social Media Integration: Enabling creators to easily share their campaigns on Facebook, Instagram, and Twitter.